Workplace Delivery FAQs

Where do we deliver?
Rasta Mama’s Kitchen delivery brings delicious food to the Solano County workplace.

When do we deliver?
We deliver Monday through Friday. Please make your reservation at least 72 hours prior to your delivery date. Payment due in full 72 hours prior to delivery date.

When can I expect the food to arrive?
We will arrive at least 30 minutes before your lunch/ special event begins to set-up the catering.

What do we deliver?
We deliver, lunch and appetizer platters.

How does it work?
Start by determining your needs and then use our booking form on the Workplace Delivery page. Please include information about the number of guests and budget. If you have further questions you can contact us by phone or email.

Do we have a minimum requirement?
Lunches: a minimum of 5 orders

How do you order?
You can use the booking form on the Workplace Delivery page to schedule your order. Or contact us at 707-592-2236 or chantoll@therastamamaskitchen.com. We are available to take your call Monday-Friday from 8am-5pm.

How much advance notice do we need?
All of our food is hand made with care using the freshest ingredients possible. Therefore, we request at least 72 hours notice for all orders. Payment is due in full 72 hours before delivery date. But always feel free to call us if you are in a pinch, we may be able to recommend a menu to accommodate your needs if you are unable to meet the advanced notice guidelines. We cannot guarantee the delivery time for last minute requests.

What is the cancellation policy?
All delivery orders require 72 hour advance notice from the time of delivery or the bill will be charged in full. If you cancel 5 days from the delivery date there will be a 15% perishable fee. Cancellations made in advance of 5 days from the delivery date receive a full refund. 

How does billing work?
When placing the order we will send an invoice for the full amount.  Once the invoice is paid your reservation will be confirmed. Payment is due at least 72 hours prior to the delivery date. We accept all major credit cards and checks.  

When do we pick up the equipment?
We pick-up equipment for the day after 2 PM. If your meeting runs past 5 PM we will schedule a pick up for the following day.

Do we provide disposables?
Rasta Mama’s Kitchen only uses compostable products. We will provide you with all the necessary wares such as plates, utensils, cups and napkins.

What type of servingware do we use for events?
We are environmentally friendly, and only use reuseable platters. Any items not returned are subject to a replacement fee.

Friday Lunch Delivery FAQs

Where do we deliver?
Rasta Mama’s Kitchen delivery brings delicious food to the Solano County and Davis areas.

When do we deliver?
We deliver on Fridays. Please make your reservation by 5pm the Wednesday prior to your delivery date. Payment is due on the day you order.


When can I expect the food to arrive?
We will arrive at least 30 minutes before your lunch/ special event begins to set-up the catering.

What do we deliver?
We deliver, lunch and appetizer platters.

How does it work?
Start by determining your needs and then use our booking form on the Friday Lunch Delivery page. Please include information about the number of guests and budget. If you have further questions you can contact us by phone or email.

Do we have a minimum requirement?
Lunches: a minimum of 5 orders

How do you order?
You can use the booking form on the Friday Lunch Delivery page to schedule your order. Or contact us at 707-592-2236 or chantoll@therastamamaskitchen.com. We are available to take your call Monday-Friday from 8am-5pm.

How much advance notice do we need?
All of our food is hand made with care using the freshest ingredients possible. Therefore, we request you make your reservation at least by 5pm on the Wednesday prior to your delivery date for all orders. Payment is due on the day you order. But always feel free to call us if you are in a pinch, we may be able to recommend a menu to accommodate your needs if you are unable to meet the advanced notice guidelines. We cannot guarantee the delivery time for last minute requests.

What is the cancellation policy?
All delivery orders require 72 hour advance notice from the time of delivery or the bill will be charged in full. If you cancel 5 days from the delivery date there will be a 15% perishable fee. Cancellations made in advance of 5 days from the delivery date receive a full refund. 

How does billing work?
When placing the order we will send an invoice for the full amount.  Once the invoice is paid your reservation will be confirmed. Payment is due the day you order. We accept all major credit cards and checks.

When do we pick up the equipment?
We pick-up equipment for the day after 2 PM. If your meeting runs past 5 PM we will schedule a pick up for the following day.

Do we provide disposables?
Rasta Mama’s Kitchen only uses compostable products. We will provide you with all the necessary wares such as plates, utensils, cups and napkins.

What type of servingware do we use for events?
We are environmentally friendly, and only use reuseable platters. Any items not returned are subject to a replacement fee.

Fresh and Frozen Food Pickup FAQs

Do we have a minimum requirement?
Patties minimum 1 dozen, Spice bites minimum 20 bites

How does ordering and billing work frozen pick up?
Place your order online, and pay online. Pickups are on Mondays from 5:00-7:00 pm at [NEED ADDRESS HERE].

What is the cancellation policy?
Frozen orders require 24 hour advance notice of cancellation from the pickup time or the bill will be charged in full.

How do I reheat my frozen food?
Instructions for Reheating:

Regular patties: Preheat oven 350 degrees cook for 15-18 minutes until golden brown on the bottom.

Mini patties: Preheat oven 350 degrees cook for 10-12 minutes until golden brown on the bottom.

Spice Bites:
Deep fryer: 350º for 3 1/2 minutes until golden brown.
Pan fry: Defrost spice bites. Fill frying pan with oil and fry on all sides for 3 1/2 min or until they turn golden brown.


Special Event FAQs

When do I need to order for a Special Event?
Please contact us at least a month before your special event.

When can I expect the food to arrive?
We will arrive at least 1 hour before your special event begins to set-up the catering.

What do we deliver?
We deliver appetizers and main dishes based on your menu choices.

How does it work?

    • Start by determining your needs and then use our contact form to tell us about your event. Please include information about the number of guests and budget. Pricing is charged per head for special events.
    • Setup a Tasting.  Rasta Mama's Kitchen will let you taste your menu choices.  Tastings are charged up front, but should you decide to move forward with Rasta mama's Kitchen catering, that fee will be deducted from your event fee.
    • After reserving your event you will be charged a nonrefundable 15% deposit. Once the deposit is paid your reservation will be confirmed.
    • The remainder of the fee will be charged two weeks prior to your event. We accept all major credit cards and checks.

 

Do we have a minimum requirement?
We have a $250 minimum before tax and delivery fees. Our minimum for special events in December is $500 before tax and delivery.

How much advance notice do we need?
All of our food is hand made with care using the freshest ingredients possible. Therefore, we request at least 1 months notice for all special events. But always feel free to call us if you are in a pinch, we may be able to recommend a menu to accommodate your needs if you are unable to meet the advanced notice guidelines. We cannot guarantee the delivery time for last minute requests.

What is the cancellation policy?
You can cancel up to two weeks prior to the event.

On all events over $2500 in the event the party is cancelled after the date is booked (proposal is accepted and a date is reserved) there is a 20% cancellation fee plus any costs incurred and the difference will be refunded accordingly. If the party is cancelled within 72 hours of the event, payment is due in full.


How does billing work?
After you have reserved your special event we will send an invoice for a nonrefundable 15% deposit.  Once the invoice is paid your reservation will be confirmed. The remainder of the fee will be charged two weeks prior to your event. We accept all major credit cards and checks.

When do we pick up the equipment?
We pick-up equipment for the day after 2 PM. If your meeting runs past 5 PM we will schedule a pick up for the following day.

Do we provide disposables?
Rasta Mama’s Kitchen only uses compostable products. We will provide you with all the necessary wares such as plates, utensils, cups and napkins.

What type of servingware do we use for events?
We are environmentally friendly, and only use reuseable platters. Any items not returned are subject to a replacement fee.

Workplace Delivery FAQs

Where do we deliver?
Rasta Mama’s Kitchen delivery brings delicious food to the Solano County workplace.

When do we deliver?
Our lunch delivery occurs on Fridays at noon. For special workplace events on other days require an appointment which you can arrange through our contact form.

When can I expect the food to arrive?
We will arrive at least 30 minutes before your lunch/ special event begins to set-up the catering.

What do we deliver?
We deliver, lunch and appetizer platters.

How does it work?
Start by determining your needs and then use our booking form on the Workplace Delivery page. Please include information about the number of guests and budget. If you have further questions you can contact us by phone or email.

Do we have a minimum requirement?
Lunches: a minimum of 5 orders

How do you order?
You can use the booking form on the Workplace Delivery page to schedule your order. Or contact us at 707-592-2236 or chantoll@therastamamaskitchen.com. We are available to take your call Monday-Friday from 8am-5pm.

How much advance notice do we need?
All of our food is hand made with care using the freshest ingredients possible. Therefore, we request at least a 1 week notice for all orders. But always feel free to call us if you are in a pinch, we may be able to recommend a menu to accommodate your needs if you are unable to meet the advanced notice guidelines. We cannot guarantee the delivery time for last minute requests.

What is the cancellation policy?
All delivery orders require a 72 hour advance notice from the time of delivery or the bill will be charged in full. 

How does billing work?
When placing the order we will send an invoice for a 15% deposit.  Once the invoice is paid your reservation will be confirmed. The remainder of the fee will be typically charged at the end of the day of your event. We accept all major credit cards and checks.

When do we pick up the equipment?
We pick-up equipment for the day after 2 PM. If your meeting runs past 5 PM we will schedule a pick up for the following day.

Do we provide disposables?
Rasta Mama’s Kitchen only uses compostable products. We will provide you with all the necessary wares such as plates, utensils, cups and napkins.

What type of servingware do we use for events?
We are environmentally friendly, and only use reuseable platters. Any items not returned are subject to a replacement fee.

Frozen Food Pickup FAQs

Do we have a minimum requirement?
Patties minimum 1 dozen, Spice bites minimum 20 bites

How does ordering and billing work frozen pick up?
Place your order online, and pay online. Pickups are on Mondays from 5:00-7:00 pm at [NEED ADDRESS HERE].

What is the cancellation policy?
Frozen orders require 24 hour advance notice of cancellation from the pickup time or the bill will be charged in full.

How do I reheat my frozen food?
Instructions for Reheating:

Regular patties: Preheat oven 350 degrees cook for 15-18 minutes until golden brown on the bottom.

Mini patties: Preheat oven 350 degrees cook for 10-12 minutes until golden brown on the bottom.

Spice Bites:
Deep fryer: 350º for 3 1/2 minutes until golden brown.
Pan fry: Defrost spice bites. Fill frying pan with oil and fry on all sides for 3 1/2 min or until they turn golden brown.


Special Event FAQs

When do I need to order for a Special Event?
Please contact us at least a month before your special event.

When can I expect the food to arrive?
We will arrive at least 1 hour before your special event begins to set-up the catering.

What do we deliver?
We deliver appetizers and main dishes based on your menu choices.

How does it work?
Start by determining your needs and then use our contact form to tell us about your event. Please include information about the number of guests and budget. Pricing is charged per head for special events.

Do we have a minimum requirement?
We have a $250 minimum before tax and delivery fees. Our minimum for special events in December is $500 before tax and delivery.

How much advance notice do we need?
All of our food is hand made with care using the freshest ingredients possible. Therefore, we request at least 1 months notice for all special events. But always feel free to call us if you are in a pinch, we may be able to recommend a menu to accommodate your needs if you are unable to meet the advanced notice guidelines. We cannot guarantee the delivery time for last minute requests.

What is the cancellation policy?
You can cancel up to two weeks prior to the event.

On all events over $2500 in the event the party is cancelled after the date is booked (proposal is accepted and a date is reserved) there is a 20% cancellation fee plus any costs incurred and the difference will be refunded accordingly. If the party is cancelled within 72 hours of the event, payment is due in full.


How does billing work?
After you have reserved your special event we will send an invoice for a 15% deposit.  Once the invoice is paid your reservation will be confirmed. The remainder of the fee will be typically charged at the end of the day of your event. We accept all major credit cards and checks.

When do we pick up the equipment?
We pick-up equipment for the day after 2 PM. If your meeting runs past 5 PM we will schedule a pick up for the following day.

Do we provide disposables?
Rasta Mama’s Kitchen only uses compostable products. We will provide you with all the necessary wares such as plates, utensils, cups and napkins.

What type of servingware do we use for events?
We are environmentally friendly, and only use reuseable platters. Any items not returned are subject to a replacement fee.